IT Service Management



IT Service Management

FGK IT Consultants leverages service models for the effective management of ICT infrastructure.


IT Service Management deliverables include, but are not limited to:

  • Pro-active management of your ICT environment, with combined incident and problem management.
  • Full life-cycle management of IT assets – hardware, software, application or virtual infrastructure
  • Hosting of IT services, facilitating and coordinating the efficient implementation of the services
  • IT Service Assurance of the ICT infrastructure by analyzing the health and performance and Resolution of issues
  • Improve manufacturing processes